What We Collect and Why We Need It
When you create an account, we collect the registration details you submit — name, email address, and the wallet identifier tied to your DANA, OVO, or GoPay account. This lets us verify your identity before a withdrawal is processed and ensures your funds go to the
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correct wallet. During a session, we log device type, browser version, and IP address to detect unusual access patterns and protect your account from unauthorised login attempts. If you contact our support team, the conversation record is stored so follow-up queries are handled consistently. Payment metadata
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— transaction reference numbers from DANA, OVO, or GoPay — is retained to resolve any deposit or withdrawal disputes. We do not store your full e-wallet PIN or password; those remain inside your own wallet app. Data we collect is used for account operation, fraud screening,
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and complying with applicable legal obligations in eligible regions. Availability of our services depends on local law and the region you are accessing from. We do not sell, rent, or trade your personal details to marketing third parties.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.